Tokyo Station Superguide Part 1: Marunouchi

Name: Tokyo Station

Kind: Station/Multi-use

Free Wifi: Yes

Location: 35°40’49.41″ N 139°46’07.51″ E

Station: Tokyo Station

Our Rating: ⭑⭑⭑⭑⭑

Worth it? Don’t miss it.

Updated 6/20/2021

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Tokyo Station is Tokyo’s showplace train station + vast multiuse complex.

Renovated + expanded in 2012 the area is an entire city unto itself. In fact, there’s an entire area inside called Tokyo Station City (TSC) – most of it underground beneath and around the station. There are several subdevelopments inside such as TSC, GRANRoof (an elevated outdoor walkway), 1st Avenue underground mall, and others. A new high-rise development just northeast is being planned called Tokyo Torch, which when completed will be Japan’s tallest building. TSC also has its own YouTube channel. Check out the Tokyo Colors.2015 Teaser movie.

There are also huge food palaces, and a large street-level shopping complex with various depatos (department stores), the largest of which is DAIMARU. Inside the station in many areas, there are endless food courts and high-end restaurants + cafés.

Tokyo Station hosts a huge number of train lines and is one of the central departure points for many of Japan’s high speed Shinkansen (bullet trains – shinkansen literally means “new rapid line”). The main lines are Japan Railways (JR) lines, and other lines such as Keio, Tokyo Metro subway and others. You can get to just about any place in the Tokyo region on regular and express trains, and to other parts of Japan on shinkansen.

The station is centered in the central business district called Marunouchi (literally “Imperial Palace Grounds Circle”) in Tokyo just east of the Imperial Palace.

The area is too huge + vast to cover everything so we’ll just hit the major features and points of interest here. To truly experience the station + area, you’ll have to plan on spending a few days walking or biking around.

There are 2 sides to the station – the older but renovated brick side on the west called the Marunouchi side, and the newer, more modern east side called the Yaesu (pronounced ‘Yah-eh-soo’) side (named after one of Japan’s only foreign Samurai, Jan Joosten, or simply Yayōsu for short, from the 17th century) . There are only 2 internal passages which connect the 2 sides the Yaesu North Passage on the north side of the station, and the Yaesu Central Passage in the middle of the station. The two major shinkansen entry areas are also in the center of the station slightly towards the east side. There is also the Yokosuka-Sobu Line Rapid Line to Narita Airport on the west side.

There is actually a smaller 3rd side called the Nihombashi Entrance on the far northeast corner of the station. This entrance/exit is largely used for busses, but if you need to go north of the station, this is the exit to take. There is also a luggage delivery service and a few cafés inside along with coin lockers (see below).

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Northwest (Marunouchi) side of the station + entrance. There is also a luggage forwarding + a large tourist info office just inside.

Tokyo Station and the Marunouchi area are incredibly spectacular + clean and are the showplace of Tokyo. You won’t want to miss it for anything.

Also on the west side right in the center of the station is the incredibly luxurious and ornate Tokyo Station Hotel, which runs about $400/night.

At the very south entrance on the west side there is also a small Koban (police box). There isn’t much else on the exterior of the west side – most of the interesting points are inside, or in the surrounding area. The west side facadé was renovated in 2012, along with the ornate northwest entrance area which has soaring Victorian ceilings.

An important point of interest to note is that the quickest way to get from Tokyo Station to the west side of the city (to Shinjuku) is on an express line called the JR Chuo Line which departs Tokyo Station and only makes 5 stops on the way to Shinjuku (which is the busiest train station in Tokyo and in the world).

One word of warning: the interior of the station, its passageways, tunnels, platforms, shopping, and routes to other areas can be daunting. You can easily get lost or walk for hours underground. Sometimes it can take over an hour to get to a particular platform or train line.

In this article we’ll cover only the Marunouchi side and the western surrounding area. See Part 2 for the east Yaesu side.

Access

Nearly all lines in Tokyo lead one way or another to Tokyo Station. There are so many lines + platforms in the station it’s impossible to list them all here. Check out the JR Tokyo Station website or the TSC website for a complete list of lines + maps.

On foot or bike Tokyo Station is an easy walk from many of the other parts of the city: Akihabara and Kanda to the north, Yurakucho + Ginza to the south, Otemachi which is just to the north, or even Ueno further north. From Ueno you can even walk to Tokyo Dome City. The JR Yamanote Line runs to Kanda, Akihabara, Ueno, Nippori, and Yurakucho/Ginza.

There are also dozens of sidewalk street-level portals in the area which lead down into the station. Don’t forget that when you are walking around the streets, below you the station is everywhere.

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A station street portal.

There are 2 main streets running north-south on the west side of the station and both are interesting walks. There are endless hotels, shops, business, skyscrapers, and cafés everywhere. You can stroll around for hours and not see it all.

Shuttles

There is also a free Marunouchi Shuttle with an app, but the app is in Japanese only currently. The TSC site has a complete list of all shuttles.

Area Layout

Overhead view facing north. The station with tracks runs north-south shown right of center. The Yurakucho area (see below) at the bottom, and the Imperial Palace is in the upper left corner. The 2 parks are to the center left and lower left. Out of view to the lower right is Ginza. The Marunouchi area is to the top, center.

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The central Marunouchi (west) side of Tokyo Station. The Tokyo Station Hotel is in the center. When Tokyo Torch is completed, it will be just to the left of the skyscrapers shown above.

The south entrance on the west side. Note the turret architecture that was popular in Japan in the early 1900’s when the station was built.

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Also inside the north entrance is a central information booth.

Facing west into the Marunouchi area at the south end of the station. There is a spectacular view of the entire area from the rooftop observation deck in the KITTE building on the left. If you head left (south) from here in a few blocks you will come to Yurakucho. Marunouchi Plaza (see next) is just on the right out of frame.

Marunouchi Plaza

Outside the west side of the station is an astonishing large open air plaza called Marunouchi Plaza. It’s mostly just a walking + photo area but provides epic views of the station. There is also a small Metro subway portal here. If you head further west across the street there’s another long paved walkway leading to the Imperial Palace. In the fall the Ginko trees along this walkway turn a brilliant yellow. If you’re there in the fall, don’t miss it.

The epic vista of Marunouchi Plaza facing west. The Imperial Palace is straight ahead.

Another view of Marunouchi Plaza. In the fall the Ginko trees shown here turn a brilliant yellow in a spectacular nature show. The white bldg. on the far left was built in the 1970’s and on it’s ground floor is the largest  Store in Tokyo.

Just to the north and south of the 2nd walkway, there are 2 parks worth checking out around 35°40’57.67″ N 139°45’38.80″ E. To the south is the huge Kōkyogaien National Garden, and to the north a small concrete park with a large fountain called Wadakura Fountain Park. There are various other spectacular hotels around the area.

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Ginko trees in the fall to the west of Tokyo Station.

KITTE + Observation Deck.

At the south end of the plaza, there’s a large white bldg. called KITTE. It offers several levels of indoor shops, food, and a spectacular open-air rooftop garden affording epic views of the station. It’s a breathtaking view and not to be missed. Just enter on the north side and take the escalator up. Totally Drew has a nice vid of the deck in the vid section below. KITTE also has a nice tourist + business info office with people ready to assist you, should the need arise.

Also currently just across the street from KITTE is Tokyo’s largest  Store, in a very retro-70’s style office building at street level.

South to Yurakucho

If you head south past KITTE on side streets, in just a few blocks you’ll be in the Yurakucho/Ginza area, and you’ll pass the nice Tokyo International Forum along the way. Both Yurakucho/Ginza, and Akihabara/Kanda are easy walks from the station.

Mitsubishi Ichigokan Museum

2 blocks to the southeast is a huge museum called the Mitsubishi Ichigokan Museum. The entire 3-story building is done in early British/American colonial brick style and is a must-see. The museum mostly offers rotating collections of paintings + other artwork. There is also a very nice café + garden.

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Mitsubishi Ichigokan Museum

Food

There is endless food at and around Tokyo Station. From ramen joints to deluxe upscale resturants to food courts, you won’t be able to decide. The station is full of food stalls, shops, a central store area with shops selling sweets, delicacies, and all kinds of meals. There are also food courts in the underground tunnels at various intervals.

Perhaps the biggest food extraveganza at Tokyo Station is the food tower in the DAIMARU depato (department store), but that is on the Yaesu (east) side so we’ll save that for Part 2.

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The central shops area inside the station which includes dessert places such as TokyoMe+.

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There are also endless large complexes on the streets around the station such as M Lounge just to the northeast.

1st Avenue Underground Mall

In approximately the center of the west side inside the station near the shops is the entrance to a large underground mall called 1st Avenue. The mall is vast and has all kinds of shops, although many of them such as the Pokemon and LEGO stores seem to be targeted at kids. Still worth a quick look.

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Coin Lockers

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There are several huge banks of coin lockers inside Tokyo Station. Some are along corridors between platforms and areas, but the largest banks are on the west side across from the central shops area, and near the entrances to the shinkansen areas. You can drop your stuff in them to lighten your load, or when traveling on trains, but it will cost you. Small lockers run about $8 USD/24 hours, large ones can cost as much as $14-$19/24 hours. They also accept Tokyo’s Suica IC payment card. To use them, drop your stuff in, then lock it and take the key if there is one. If not, use the touch-screen panel to select + secure your locker. You generally pay when you return to unlock and retrieve your items. Some lockers do require you to pay in advance. Lockers can also come in handy when transporting luggage coming/going to airports or other cities. If you’re looking for a cheaper option, you can find dirt cheap street lockers around Tokyo as low as $4/day such as this hidden bank in Ueno:

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Otemachi to the Northwest

Just to the northwest is a small sister city area called Otemachi. It’s also part of the business district and in fact, is connected underground to Tokyo Station by long vast tunnels + walkways. You can walk in about 45 minutes, but the path underground is complex and requires you to traverse several different levels, shopping centers, stairs, escalators, and walkways. So be prepared. There are also lots of things to see and do around Otemachi including mixed-use complexes such as Otemachi One and Ootemori. But this leads us to the final topic for this post…

Hanzomon Hell

The Hanzomon Line is a Tokyo Metro subway which runs east-west near Tokyo Station and which can be accessed underground in both Tokyo Station and Otemachi Station. But this is where it gets tricky: The Hanzomon Line station is on the far side of Otemachi, but signs underground in Tokyo Station point your way there. The hard part is that many of the Hanzomon Line signs in Tokyo Station merely list the distance to the next part of the path you have to follow. Just when you think you’re there, you have to walk another 350 meters – multiple times. In fact, it’s several miles of walking on a convoluted path to get from Tokyo Station to the actual Hanzomon Line platform in Otemachi Station. So, if you decide to go this route, be prepared for serious walking. On the upside, there are a lot of interesting things along the way and lots of food courts, cafés and other places to stop and rest if need be. This walk is generally known among expats as Hanzomon Hell because it’s no quick trip even though the signs would lead you to believe otherwise. So, we’re just warning you: be prepared to walk. A lot.

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Walking from Tokyo Station to the Hanzomon Line in Otemachi underground – aka Hanzomon Hell.

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Ootemori

Conclusion

Tokyo Station/Marunouchi is one of the most spectacular areas of Tokyo and is not to be missed at any cost. If you want to see just one area of Tokyo, this is it. It’s huge, elegant, spotless, awe-inspiring, and astonishing. It’s an experience you’re not likely to forget in your lifetime. A must-see.

In Part 2, we’ll cover the eastern, more lively, Yaesu side of the station.

Additional Photos

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Another view of the KITTE building from the north.

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To the northwest side of the plaza there are several large multi-use/shopping centers. Very upscale.

tourist info office
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The JR luggage forwarding/pickup office just inside the northwest entrance. You can have your luggage forwarded from airports/hotels for a fee and pick it up here. And vice-versa when leaving. The tourist info office is on the opposite side behind the camera. There are other luggage services around the station such as Sagawa Express.

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Inside the newly rennovated northwest entrance. The main gate entrance is on the right, and the Yaesu side passage is ahead.

One of the shinkansen entrances.

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The vastness around Marunouchi that is corporate Japan.

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There are plenty of interesting things to see and do around Otemachi just a few blocks from Tokyo Station as well.

There are several street-level area maps such as this one in various places outside the station.

Another view of Marunouchi Plaza facing west.

Marunouchi Plaza facing southwest.

Imperial Palace Moat facing west.

Watch out – it’s the Roast Caramel Market.

Another view of the north entrance.

LINKS

Tokyo Station – Wikipedia

Tokyo Station Map

Tokyo Station City

https://www.youtube.com/channel/UCi7bZHckQlThRDOBLd1mfGQ/videos

Tokyo Station Shopping Guide

Complete Guide to Tokyo Station – LIVE JAPAN

Tokyo Station Area Guide

Discover Tokyo Station and our station map- Your Japan Rail Pass

The Prime Info Spot for your Sightseeing Needs: “Tokyo City i” Tourist Information Center

Narita – Tokyo: choosing your itinerary | Japan Rail Pass

JR Yamanote Line: Tokyo Station to Tamachi | Japan Rail Pass

https://www.japanvisitor.com/japan-city-guides/japan-stations/tokyo-station

A day out at Tokyo Station – WAttention.com

https://trulytokyo.com/daimaru-department-store/

https://www.gotokyo.org/en/spot/623/index.html

https://trulytokyo.com/daimaru-department-store/

KITTE | The Official Tokyo Travel Guide, GO TOKYO

KITTE Marunouchi

https://marunouchi.jp-kitte.jp/gb/information.jsp

Tokyo Station Hotel

23 of the most popular souvenirs

https://www.tokyoeki-1bangai.co.jp/en/

All hotels in Tokyo

TOKYO TORCH|Mitsubishi Estate Office Information

Live Tokyo Webcams

VIDS

This vid gives a gorgeous, haunting view of the station and area in 4K.

This video gives great 4K views of the malls under Tokyo Station.

Ueno hidden coin locker hacks

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Name: Ueno

Kind: Coin Lockers

Location: Approx. 35°42’36.64″ N 139°46’24.46″ E

If you’re in Ueno and you’re looking for cheap coin lockers, there are 2 outside the station, but close to the station. The first is just south of the small concrete park at the south end of Ueno Park near the Keisei Ueno Station.

Go south on the street on the west side the park, about a block, and look right (west) for a small alley. There’s a small bank of lockers with a red awning. These are $2-$3 each and are almost all always empty:

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This bank is located around 35°42’36.64″ N 139°46’24.46″ E

It’s just across the street in the tiny alley on the left here behind this parking garage entrance:

The second one is in a covered shopping arcade between Ameyokocho St. and Okachimachi Station. Unfortunately we’re not sure of it’s exact location, but it’s not hard to find.

Head south on Ueno’s main commercial street, turn left at the PARCO building, go one block to reach Okachimachi Station. Turn left again at the station and you’ll be on a long winding backstreet in Okachimachi. The entrance to this street is just to the right of the JR tracks overhead north of Okachimachi Station shown here:

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Walk down this street, and be on the lookout to your left for a small covered shopping arcade. It has a white ceiling. The coin locker bank is inside:

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They are almost always empty.

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